Privacy Policy

Who Is Responsible for Your Information

TrendCombo is a product of Mechutopia, and Mechutopia is responsible for the personal information described in this policy. TrendCombo is not a separate company.

For any privacy question or request, contact us at [email protected].

Information We Collect

• Account information: your name, email address, and sign-in credentials.
• Trading journal data: the trades you record, your notes, tags, and any other detail you add. This is your trading record, and it may be financial information about you.
• Technical data: IP address, browser type, device details, and the pages you visit.
• Usage and analytics data: how the platform is used, collected only if you accept analytics cookies. See the Cookies Policy.
• Communications: messages, enquiries, and support requests you send us.

How We Use It

• To provide the platform: to store your journal and show you your own data.
• To provide support and respond to your questions.
• To keep the platform secure, and to detect and prevent misuse.
• To understand how the platform is used and improve it, based on analytics you have accepted.
• To meet our legal, accounting, and regulatory obligations.

Our Lawful Bases

Where UK or EU data protection law applies, we rely on these bases:

• Performance of a contract — to provide the platform you have signed up for.
• Legitimate interests — to keep the platform secure, prevent misuse, and improve it.
• Consent — for analytics cookies. You can withdraw this at any time.
• Legal obligation — where we must keep or disclose information by law.

Sharing and Storage

We do not sell your personal information. We share it only with providers that help us run TrendCombo, such as hosting, cloud storage, email delivery, and analytics, and only as far as they need it. We may also disclose information where the law requires it, or where it is necessary to protect our rights, our users, or our systems.

Information may be stored and processed in New Zealand or in another country where our providers operate. Where information is transferred internationally, we take steps to ensure it remains protected to a standard consistent with applicable law.

How Long We Keep It

We keep personal information only for as long as it is needed for the purpose it was collected, to maintain business records, to resolve disputes, or to meet legal obligations. If you close your account, we delete or de-identify your journal data, except where we are required to keep it.

Your Rights

Depending on where you live, you may have the right to access the information we hold about you, to have it corrected, to have it deleted, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent you have given. To exercise any of these, contact us at [email protected].

If you are in the UK or the EEA and you are unhappy with how we have handled your information, you have the right to complain to your local data protection authority.

Cookies

We use a small number of cookies, and analytics runs only if you accept it. The Cookies Policy sets out what is used and how to change your choice.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage over the internet can be guaranteed to be completely secure, so we cannot promise absolute security.